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Privacy Policy

A LEGAL DISCLAIMER

Coblentz Heating & Air is a locally licensed and insured HVAC service provider in Indiana. All information provided on this website is for general informational purposes only and should not be considered professional advice. Services, availability, and pricing are subject to change without notice and may vary by location. Estimates are not binding until formally approved. Applicable Indiana state and local taxes may apply. We are not liable for delays, pre-existing system issues, or damages arising from third-party components or weather-related scheduling disruptions.

PRIVACY POLICY 

July 14, 2025

Coblentz Heating & Air ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide while using our website, www.coblentzhvac.com.

1. Information We Collect

 

We may collect the following information when you visit or interact with our website: 

-Name, phone number, email address (via contact or quote forms).

-Service address or location (If provided for scheduling or estimating purposes).

-Browser type, IP address, and pages visited (automatically via cookies or analytics tools).

2. How We Use Your Information

We collect this data to:

-Provide HVAC quotes and schedule service

-Respond to inquiries and customer support requests

-Improve our website and marketing efforts

-Send appointment reminders or follow-ups

We do not sell, rent, or trade your information to third-parties.

3. Third-Party Serviced

We may use third-party tools like Google Analytics or form services (e.g., Wix forms or CRM tools) to improve our website experience. These services may collect anonymized data according to their own privacy policies.

4. Cookies

Our website may use cookies to track user interaction and improve performance. You can disable cookies in your browser settings at any time. 

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access or disclosure. However, no online transmission is 100% secure. 

6. Your Rights

If you'd like to review, update, or delete you personal information, please contact us at: 

Email: bradycoblentz@coblentzhvac.com

Phone: 574-849-0697

7. Children's Privacy

Our website is not directed toward children under the age of 18. We do not knowingly collect Information from children.

8. Policy Updates

We may update this Privacy Policy at any time. Changes will be posted here with the updated date at the top. 

9. Contact Us

If you have any questions about this policy, reach out to:

Coblentz Heating & Air

Mishawaka, IN

bradycoblentz@coblentzhvac.com

574-849-0697

FREQUENTLY ASKED QUESTIONS 

Q: How often should I have my HVAC system serviced?
A: We recommend having your system professionally serviced at least once a year—ideally in the spring for your A/C and fall for your furnace. Regular maintenance helps improve efficiency, extend system life, and catch small issues before they become big problems.

Q: Do you offer emergency HVAC services?
A: Yes! We provide 24/7 emergency service for heating and cooling issues that just can’t wait. If your furnace or A/C breaks down unexpectedly, we’re just a call away.

Q: What’s a mini-split system, and is it right for my home?
A: A ductless mini-split is a great option for homes without existing ductwork or for adding comfort to specific rooms. They’re energy-efficient, quiet, and allow for zoned heating and cooling. We’re happy to assess your space and help you decide if it’s the right fit.

Q: How long does a typical HVAC installation take?
A: Most residential furnace or A/C installs are completed in one day. Larger or more complex systems—like rooftop units for commercial buildings or full installs in new construction—may take longer. We’ll provide a clear timeline before work begins.

Q: Do you offer financing for new systems?
A: Yes, we offer flexible financing options to make new installations more affordable. Ask us for details during your consultation.

Q: How do I know when it’s time to replace my HVAC system?
A: If your system is over 10–15 years old, needs frequent repairs, or just isn’t keeping your home comfortable, it might be time for a replacement. We offer honest assessments and will never recommend a new system unless it truly makes sense for you.

Q: Are your technicians certified?
A: Absolutely. Our team is fully licensed, insured, and trained to handle everything from routine maintenance to complex installations—so you can trust the job will be done right.

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